What to Expect During Your First Sani IQ Visit

The short version: a licensed technician arrives in a marked Sani IQ truck within your confirmed window. For mice programs and Sani IQ Protect the price was confirmed on the phone, so the first visit is a working visit: stations go in, entry points get mapped, and you get a photo report. There is no separate inspection fee — the first visit is the inspection. You’re charged after the visit, never before.

Before we arrive

You’ll get confirmation of your appointment window. Our technicians are employed by Sani IQ — licensed under the Ontario Pesticides Act, background-checked, never subcontractors — and arrive in marked vehicles, so you know exactly who is at your door. A card goes on file when you book; nothing is charged until a visit is complete.

Step 1 — The inspection is the first visit

Every job starts by looking properly, because treating without diagnosing is guessing with your money. Depending on the issue, your technician inspects inside (kitchens, basements, attics, the rooms where you’ve seen evidence) and outside (foundation, vents, utility entries, garage seals, eaves). Tell them everything — sounds, sightings, timing. It all shortens the hunt. On a mice program this is also when the inside and outside stations go in and every entry point is mapped and photographed.

Step 2 — Findings, in plain language

You’ll get an explanation of what’s happening, how bad it actually is (sometimes the honest answer is “less bad than you feared”), and what happens next. Prices are posted, so there’s no mystery quote: the Sani IQ Rodent Program is $445 at the first visit, then $150 after each quarterly visit; One-Time Mice is $495; Sani IQ Protect is $249 a visit. Specialty pests — bed bugs, German cockroaches, wildlife, rats — are the exception: we quote those after this first on-site look, before any treatment starts.

Step 3 — Treatment, same visit

Your technician tells you if anyone (including pets) needs to be out of specific areas and for how long — typically a few hours for interior work, less for exterior. We use reduced-risk, Health Canada–registered products, safe for children and pets once dry, and we explain each product before using it.

Step 4 — The walkthrough and the photo report

Before leaving, you get: what was done, where the stations are, what to expect over the following days (often you’ll see MORE activity briefly — that’s normal), when the next visit is (the seal-up visit at week 3 on mice programs), and what our warranty covers. The photo report lands in your inbox, and the card on file is charged for the visit — receipt included.

Ready to book — or want the price first without a phone call? The 60-second quiz shows your options instantly, or call/text (705) 302-1887.