Why is there a start fee?
Your first visit is the big one: a full inside-and-outside treatment, bait stations installed, and entry points found and sealed. The start fee covers part of that. Your monthly covers the rest of the year.
Can I just book a one-time treatment?
For mice and household insects we only offer protection plans. One-time treatments are how people end up paying twice a year for the same problem. Bed bugs, wildlife and commercial properties are quoted after an inspection.
What if I see something between visits?
Call us. We come back free, as often as you need, between scheduled visits.
Can I cancel?
Cancel any time. Because the start fee is lower than the cost of your first visit, if you cancel in the first few months your account settles up to $495 total, minus everything you've already paid, and we collect the exterior stations. After month 3 there's nothing to settle.
What if my home is bigger than 2,000 sq ft?
Base prices cover homes up to 2,000 sq ft. Larger homes add a little to the start fee and the monthly: 2,001–3,000 sq ft +$40 start / +$10/month · 3,001–4,000 sq ft +$80 / +$20/month · 4,001+ sq ft +$140 / +$30/month. The quiz sets it, so the size is locked at the quote.
Is rodent prevention really free?
Yes. Every Sani IQ Protect plan includes rodent prevention: exterior bait stations, an entry-point inspection and sealing of minor gaps. On its own it's a $297 add-on. If mice are already inside, they need to be removed first. That's included in Protect Plus.
What's the difference between prevention and treatment?
Prevention keeps new mice from getting in. Treatment removes the ones already inside. Protect includes prevention. Protect Plus and Elite include both.
What's the free mosquito treatment on Plus?
One yard treatment on a date you choose: a BBQ, a birthday, a family visit. Call us a few days ahead and we'll book it.
What is not covered by the plans?
German cockroaches, bed bugs, wildlife (raccoons, squirrels, bats, birds), wood-boring beetles, termites, major exclusion work, and fleas and ticks are specialty services quoted separately after an inspection. The full covered-pest list is in your service agreement.