Help Centre / Policies

Our Guarantee and Billing, in Plain Language

The promise: if pests return within your covered window, so do we — at no charge. One-time services carry a 60-day guarantee. Protection plans are covered continuously between visits, all year.

The 60-day guarantee (one-time services)

Every one-time treatment is guaranteed for 60 days. If the treated pest returns within that window, call or text (705) 302-1887 and we’ll re-treat at no charge — no arguing, no “it must be a different colony.” Multi-visit services like Complete Mice Protection ($495) build the follow-up into the design: two visits three weeks apart, with the 60-day guarantee on top.

What the guarantee reasonably asks of you: complete the preparation for your service, keep any follow-up appointments, and don’t remove or wash away the treatment (see aftercare rules). Those aren’t gotchas — they’re the conditions under which treatments actually work.

Plan coverage (the better deal, honestly)

Protection plan members ($845–$2,795/yr depending on coverage) don’t think in 60-day windows: covered pests are handled at scheduled visits AND any time between them. A covered service call in month three of your plan costs exactly nothing. That between-visit coverage is the quiet reason plans out-value one-time treatments for anyone with recurring seasonal pressure.

Billing, simply

You approve the price before any work starts — always. One-time services are payable on completion; the $95 inspection is credited in full when you book. Plans are one annual price: no monthly billing, no initiation fee, no auto-renewal surprise — we confirm with you before each new plan year. Receipts and visit documentation are provided every time, and commercial clients receive audit-ready reports.

The claims we stand behind

Licensed under the Ontario Pesticides Act, registered with the MECP, $5M liability coverage, 5.0★ across 126 Google reviews — and every technician is a background-checked Sani IQ employee. If anything about a visit doesn’t match what this page promises, call and ask for Yogi’s team directly. That’s the point of writing it down.

Questions about your booking? We answer fast.

Call or text (705) 302-1887 — or get matched to the right service in 20 seconds.

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