Help Centre / What to Expect
What to Expect From Your Commercial Pest Inspection
What you’re buying is documentation as much as treatment. Every commercial visit produces a written, timestamped report — findings, actions, product records, recommendations — that satisfies health inspections, audits and franchise reviews. When the inspector asks, you hand over the binder.
The monthly rhythm
Your route visit lands on a predictable schedule, timed for minimal disruption to your operation — before opening, after close, or during your slow window. The technician inspects the critical zones for your industry (kitchens and dish pits, receiving areas, waste zones, storage rooms, guest floors, loading docks), refreshes monitored stations, treats proactively as the season demands, and briefs your manager on anything found.
What we need from your team
Access to all areas including locked storage and mechanical rooms; a manager or keyholder available for the brief; and staff following the basics between visits — sealed food storage, prompt spill cleanup, waste-area discipline, and reporting sightings immediately rather than at month-end. A sighting reported same-day is a service call; one reported in four weeks is an infestation.
The report
After every visit you receive documentation covering findings by zone, actions taken, products applied (with registration numbers), trend notes versus previous visits, and structural or sanitation recommendations with priorities. Keep them together — a twelve-month unbroken record is the strongest card you hold in any audit or dispute.
Urgent situations between visits
A sighting in front of a customer, an inspector visit tomorrow, a delivery that brought hitchhikers — call (705) 302-1887 and say it’s urgent. Commercial route clients get priority response.
Routes are quoted by property — request a commercial quote or ask your technician to have us price an additional location.
Call or text (705) 302-1887 — or get matched to the right service in 20 seconds.